12:30pm
MissedThe kitchen remodel
One of the biggest checks a homeowner will ever write. Penny asks your qualifying questions and books the consult before they settle on someone else.
With Penny: Consultation booked, budget noted
AI receptionist for remodelers: Know the budget before you drive out.
Remodeling leads are big, and homeowners usually call more than one contractor. Penny answers right away, asks about scope, timing and budget, and books the consultation, so you know what they want to spend before you drive out.
- 7 days free
- No card required
- Cancel anytime
Ringing
- Penny: Hartwell Remodeling, this is Penny. What project are you planning?
- Caller: A full kitchen. New cabinets and counters, and maybe moving the sink.
- Penny: When are you hoping to start, and do you have a budget in mind?
- Caller: After the holidays. Somewhere around 60 to 70 thousand.
- Penny: I can book a consultation at your home Monday at 5. What’s the address?
- Caller: 140 Grove Street. Monday works.
- Penny: You’re booked for Monday at 5. I’ll pass all of this along before then.
Consultation booked · Monday 5:00
Text to younow
Full kitchen, may move the sink. 60–70k, after the holidays. 140 Grove St.
The calls you miss
The calls that ring during demo day.
3:10pm
MissedA bathroom with a deadline
Guests arriving, or the house going on the market. She writes down the date and offers the soonest visit you have.
With Penny: Visit booked for Thursday
9:40am
MissedA current client with a question
Clients mid-project call all day. She takes the message, or puts them through to whoever runs their job.
With Penny: Put through to your project lead
On every call
She asks what you’d ask.
You set the questions once. Penny asks them on every call and texts you the answers, so you call back knowing the job.
- Address and callback number
- Project: kitchen, bathroom, basement, addition, whole home
- When they want work to start, and any hard deadline
- Budget range, if they’re willing to share it
- Whether they already have plans or a designer
- How they heard about you
PennynowConsultation booked
Full kitchen, may move the sink. Budget 60–70k. Mon, 5pm.
Your time. Yours again.
Setup takes about three minutes.
- 7 days free
- No card required
- Cancel anytime
A little comparison
See how Penny stacks up.
A little more time for you. Without another salary to cover.
| What matters to your business | Answering serviceVariesBy service and usage | PennyFrom $99Billed monthly |
|---|---|---|
| Answers after hours | Yes | Yes |
| Knows your business | No | Yes |
| Books on your calendar | No | Yes |
| Handles simultaneous calls | Yes | Yes |
Pricing
Choose the plan that fits your calls.
Every plan answers calls, books appointments, and keeps you in the loop. Upgrade for advanced transfers, more minutes, and personal help.
Try Penny free for 7 days, with up to 100 minutes. No card required.
All prices in USD. Cancel renewal anytime.
Starter
For owners who want every call answered and every booking captured.
79$99$/month
Billed yearly · Save 240$ a year
200minutes / month
Around 100 calls
Additional minutes$0.50 / min
Your everyday receptionist:
- Up to 5 intake scenarios — collect the right details for each type of call
- Books appointments on your calendar
- Direct call transfers to you or a teammate
- Texts saved links and details to consenting callers
- Email and chat support
Scale — Recommended plan
For businesses that need more tailored intake and smarter call transfers.
159$199$/month
Billed yearly · Save 480$ a year
500minutes / month
Around 250 calls
Additional minutes$0.40 / min
Everything in Starter, plus:
- Unlimited intake scenarios
- Warm transfers — Penny briefs your team before connecting the caller
- Waterfall transfers — Penny tries each number until someone picks up
- Document uploads — train Penny on your pricing, policies, and services
Professional
For busy businesses that want more minutes and a helping hand.
279$349$/month
Billed yearly · Save 840$ a year
1,000minutes / month
Around 500 calls
Additional minutes$0.30 / min
Everything in Scale, plus:
- Personal setup session included
- Priority support — faster email and chat replies
- Our lowest additional-minute rate
Call estimates are based on an average of 2 minutes per call. Minutes renew monthly and do not roll over, including on yearly plans. Usage is measured by the second; additional minutes are billed monthly at your plan’s rate.
Every plan includes
- One business, one Penny phone number, and one connected calendar
- 24/7 answering, including simultaneous calls
- English, Spanish and 100+ other languages
- Your choice of voice, agent name, and greeting
- Pick your area code or forward your existing number
- Training from your website, business details, and custom FAQs
- Google Calendar appointment booking
- Direct call transfers and texts to callers
- Your controls for blocked numbers and sales calls
- Call summaries, transcripts, and optional recordings
- Searchable call inbox and customer history
- Email and text notifications for every call
Good questions
What remodelers ask us.
Straight answers about how Penny handles your calls.
Remodeling
Will Penny ask about budget?
If you want her to. You set the questions, and she asks them politely and writes down the answers.
Can she help me sort serious leads from tire-kickers?
She asks your qualifying questions on every call and puts the answers in the summary, so you can decide who to call back first.
Can she book consultations?
Yes. She checks your connected calendar, offers open times and books the one the homeowner picks while they’re on the call.
Can she put a current client through to my project manager?
Yes. Decide who gets which calls. On the Scale and Professional plans, she can brief your team member before connecting the caller.
Can I train her on my services and process?
She learns from your website and the business details you give her. On Scale and Professional you can also upload documents like your service list and policies.
