8:15am
MissedThe weekly mowing customer
One recurring customer is a whole season of visits. She takes the address, the lot size and the gate details and gets the first cut on the calendar.
With Penny: First cut booked for Tuesday
AI receptionist for landscapers: Spring calls don’t wait for you to cut the engine.
The phone rings most when the mowers are running and nobody can hear it. Penny answers every call, checks the address against your service area and books the estimate while the crew keeps working.
- 7 days free
- No card required
- Cancel anytime
Ringing
- Penny: Greenway Landscapes, this is Penny. What can we do for you?
- Caller: Do you work in Maple Ridge? I want a patio put in out back.
- Penny: We do. Roughly how big are you thinking?
- Caller: Maybe 12 by 16. I’m not sure about materials yet.
- Penny: A walk-through is the best place to start. Does Saturday at 10 work?
- Caller: Saturday works. It’s 41 Fern Road.
- Penny: You’re booked for Saturday at 10. I’ve noted the size for the crew.
Walk-through booked · Saturday 10:00
Text to younow
Patio about 12×16 at 41 Fern Rd, Maple Ridge. Undecided on materials.
The calls you miss
The calls you can’t hear over a mower.
11:20am
MissedThe patio project
Hardscape jobs start with a walk-through, and the homeowner is calling around. Penny books it and writes down what they have in mind.
With Penny: Walk-through booked, size noted
4:50pm
MissedOutside your service area
Not every lead is worth the drive. She checks the address against your service area and tells the caller politely when you don’t go that far.
With Penny: Told them you don’t cover it
On every call
She asks what you’d ask.
You set the questions once. Penny asks them on every call and texts you the answers, so you call back knowing the job.
- Property address
- What they need: mowing, cleanup, planting, hardscaping, irrigation, snow removal
- One-time job or recurring service
- Rough size of the property
- Gate codes, or dogs in the yard
- When they’d like to start
PennynowWalk-through booked
41 Fern Rd · Patio about 12×16, undecided on materials. Sat, 10am.
Your time. Yours again.
Setup takes about three minutes.
- 7 days free
- No card required
- Cancel anytime
A little comparison
See how Penny stacks up.
A little more time for you. Without another salary to cover.
| What matters to your business | Answering serviceVariesBy service and usage | PennyFrom $99Billed monthly |
|---|---|---|
| Answers after hours | Yes | Yes |
| Knows your business | No | Yes |
| Books on your calendar | No | Yes |
| Handles simultaneous calls | Yes | Yes |
Pricing
Choose the plan that fits your calls.
Every plan answers calls, books appointments, and keeps you in the loop. Upgrade for advanced transfers, more minutes, and personal help.
Try Penny free for 7 days, with up to 100 minutes. No card required.
All prices in USD. Cancel renewal anytime.
Starter
For owners who want every call answered and every booking captured.
79$99$/month
Billed yearly · Save 240$ a year
200minutes / month
Around 100 calls
Additional minutes$0.50 / min
Your everyday receptionist:
- Up to 5 intake scenarios — collect the right details for each type of call
- Books appointments on your calendar
- Direct call transfers to you or a teammate
- Texts saved links and details to consenting callers
- Email and chat support
Scale — Recommended plan
For businesses that need more tailored intake and smarter call transfers.
159$199$/month
Billed yearly · Save 480$ a year
500minutes / month
Around 250 calls
Additional minutes$0.40 / min
Everything in Starter, plus:
- Unlimited intake scenarios
- Warm transfers — Penny briefs your team before connecting the caller
- Waterfall transfers — Penny tries each number until someone picks up
- Document uploads — train Penny on your pricing, policies, and services
Professional
For busy businesses that want more minutes and a helping hand.
279$349$/month
Billed yearly · Save 840$ a year
1,000minutes / month
Around 500 calls
Additional minutes$0.30 / min
Everything in Scale, plus:
- Personal setup session included
- Priority support — faster email and chat replies
- Our lowest additional-minute rate
Call estimates are based on an average of 2 minutes per call. Minutes renew monthly and do not roll over, including on yearly plans. Usage is measured by the second; additional minutes are billed monthly at your plan’s rate.
Every plan includes
- One business, one Penny phone number, and one connected calendar
- 24/7 answering, including simultaneous calls
- English, Spanish and 100+ other languages
- Your choice of voice, agent name, and greeting
- Pick your area code or forward your existing number
- Training from your website, business details, and custom FAQs
- Google Calendar appointment booking
- Direct call transfers and texts to callers
- Your controls for blocked numbers and sales calls
- Call summaries, transcripts, and optional recordings
- Searchable call inbox and customer history
- Email and text notifications for every call
Good questions
What landscapers ask us.
Straight answers about how Penny handles your calls.
Landscaping
Can Penny tell callers whether I work in their neighborhood?
Yes. Add your service area and she answers that on the call, so you only hear about jobs you can actually reach.
Can she quote my mowing prices?
If you have set prices, give them to her and she shares them. For anything that needs a look, she books an estimate.
I run a small crew. Is this overkill?
Probably not. The Starter plan includes 200 minutes a month, around 100 calls, and starts at 79$ a month billed yearly.
Will she take calls in Spanish?
Yes. Penny speaks Spanish and more than 100 other languages, and she switches when the caller does.
Can she text customers a link to my photos or reviews?
Yes. Add the links you want shared and she can text them to callers while they’re still on the phone.
