10:10am
MissedThe house going on the market
A listing date doesn’t move, so they hire whoever can start. Penny books the quote and puts the deadline where you’ll see it.
With Penny: Estimate booked, listing date noted
AI receptionist for painters: Estimates booked while you’re still up the ladder.
It’s hard to answer the phone from the top of a ladder. Penny picks up, asks about the rooms, the surfaces and the deadline, and books the estimate before the homeowner calls the next painter.
- 7 days free
- No card required
- Cancel anytime
Ringing
- Penny: Larkspur Painting, this is Penny. How can I help?
- Caller: We’re listing our house in three weeks and the outside needs painting.
- Penny: We can help. Is it the siding, the trim, or both?
- Caller: Both. Some of the trim is peeling.
- Penny: I can send someone to quote Wednesday at 4. What’s the address?
- Caller: 30 Wren Street. Wednesday’s fine.
- Penny: You’re booked. I’ve noted the listing date so we can plan around it.
Estimate booked · Wednesday 4:00
Text to younow
Exterior siding and trim, some peeling. 30 Wren St. Listing in 3 weeks.
The calls you miss
Who calls while you’re up a ladder.
1:30pm
MissedThree bedrooms and a hallway
Interior repaints get two or three quotes. The painter who calls back tomorrow is quoting against someone who already walked the house.
With Penny: Walk-through booked for Monday
5:45pm
MissedThe property manager
Turnover units need paint before the next tenant arrives. She takes the unit list and the access details and sends them on.
With Penny: Details sent to you
On every call
She asks what you’d ask.
You set the questions once. Penny asks them on every call and texts you the answers, so you call back knowing the job.
- Address and callback number
- Interior, exterior or both
- Which rooms or areas, and roughly how big
- Prep they know about: peeling paint, water stains, wallpaper
- Color decided, or would they like help choosing
- Deadline, like a move-in, a listing or a family event
PennynowEstimate booked
Exterior siding and trim, listing in 3 weeks. Wed, 4pm.
Your time. Yours again.
Setup takes about three minutes.
- 7 days free
- No card required
- Cancel anytime
A little comparison
See how Penny stacks up.
A little more time for you. Without another salary to cover.
| What matters to your business | Answering serviceVariesBy service and usage | PennyFrom $99Billed monthly |
|---|---|---|
| Answers after hours | Yes | Yes |
| Knows your business | No | Yes |
| Books on your calendar | No | Yes |
| Handles simultaneous calls | Yes | Yes |
Pricing
Choose the plan that fits your calls.
Every plan answers calls, books appointments, and keeps you in the loop. Upgrade for advanced transfers, more minutes, and personal help.
Try Penny free for 7 days, with up to 100 minutes. No card required.
All prices in USD. Cancel renewal anytime.
Starter
For owners who want every call answered and every booking captured.
79$99$/month
Billed yearly · Save 240$ a year
200minutes / month
Around 100 calls
Additional minutes$0.50 / min
Your everyday receptionist:
- Up to 5 intake scenarios — collect the right details for each type of call
- Books appointments on your calendar
- Direct call transfers to you or a teammate
- Texts saved links and details to consenting callers
- Email and chat support
Scale — Recommended plan
For businesses that need more tailored intake and smarter call transfers.
159$199$/month
Billed yearly · Save 480$ a year
500minutes / month
Around 250 calls
Additional minutes$0.40 / min
Everything in Starter, plus:
- Unlimited intake scenarios
- Warm transfers — Penny briefs your team before connecting the caller
- Waterfall transfers — Penny tries each number until someone picks up
- Document uploads — train Penny on your pricing, policies, and services
Professional
For busy businesses that want more minutes and a helping hand.
279$349$/month
Billed yearly · Save 840$ a year
1,000minutes / month
Around 500 calls
Additional minutes$0.30 / min
Everything in Scale, plus:
- Personal setup session included
- Priority support — faster email and chat replies
- Our lowest additional-minute rate
Call estimates are based on an average of 2 minutes per call. Minutes renew monthly and do not roll over, including on yearly plans. Usage is measured by the second; additional minutes are billed monthly at your plan’s rate.
Every plan includes
- One business, one Penny phone number, and one connected calendar
- 24/7 answering, including simultaneous calls
- English, Spanish and 100+ other languages
- Your choice of voice, agent name, and greeting
- Pick your area code or forward your existing number
- Training from your website, business details, and custom FAQs
- Google Calendar appointment booking
- Direct call transfers and texts to callers
- Your controls for blocked numbers and sales calls
- Call summaries, transcripts, and optional recordings
- Searchable call inbox and customer history
- Email and text notifications for every call
Good questions
What painters ask us.
Straight answers about how Penny handles your calls.
Painting
Can Penny give a rough price per room?
Only if you give her one. Most painters have her book the estimate, since prep work and surfaces change the price.
Can she send callers photos of my past work?
She can text a link to your gallery or reviews during the call.
Does she work for commercial painting too?
Yes. Tell her which jobs you take on and she asks commercial callers the questions you need answered.
Will she double-book my estimates?
No. She checks your connected calendar and only offers times that are free.
Can I see what she said to a customer?
Every call comes with a transcript and a summary. You can turn on recordings as well; they’re off by default.
