AI receptionist for garage door companies: A car stuck in the garage won’t wait for a callback.

When a spring snaps before work, the homeowner calls every garage door company nearby. Penny answers first, checks whether the door is stuck open or shut, and books a same-day slot or puts the call through to you.

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7 days free
No card required
Cancel anytime

7:35am, car stuck inside

Ringing

Penny: Liftright Garage Doors, this is Penny. What’s going on?
Caller: I heard a loud bang and now the garage door won’t open. My car’s inside.
Penny: Sorry about that. Is the door closed all the way?
Caller: Yes, it’s down and it won’t budge.
Penny: I have a technician free at 1:30 today. What’s the address?
Caller: 5 Cobble Lane. 1:30 is fine.
Penny: You’re booked for 1:30 today. I’ve noted that your car is inside.

The calls you miss

The calls that can’t wait for a callback.

7:35am
Missed
The broken spring
The car is stuck and they need it out today. The company that offers a time first is the one they hire.
With Penny: Same-day repair booked
11:50pm
Missed
Door stuck open overnight
A garage left open all night feels like an unlocked front door. You decide whether these reach you at night or take the first slot in the morning.
With Penny: Put through to your on-call phone
2:20pm
Missed
New door and opener
Replacements get shopped around. Penny books the measure-up before they dial the next company on the list.
With Penny: Estimate booked, door size noted

On every call

She asks what you’d ask.

You set the questions once. Penny asks them on every call and texts you the answers, so you call back knowing the job.

Address and callback number
What’s wrong: broken spring, off track, opener not working, damaged panel
Whether the door is stuck open or shut, and if a car is inside
Single or double door, and the opener brand if they know it
Repair or a new door
Best time for a visit

Pennynow
Same-day repair booked
Door shut, car inside, loud bang this morning. Today, 1:30pm.

Your time. Yours again.

Setup takes about three minutes.

Try Penny for free

7 days free
No card required
Cancel anytime

A little comparison

See how Penny stacks up.

A little more time for you. Without another salary to cover.

Penny compared with Answering service
What matters to your business	Answering serviceVariesBy service and usage	PennyFrom $99Billed monthly
Answers after hours	Yes	Yes
Knows your business	No	Yes
Books on your calendar	No	Yes
Handles simultaneous calls	Yes	Yes

Pricing

Choose the plan that fits your calls.

Every plan answers calls, books appointments, and keeps you in the loop. Upgrade for advanced transfers, more minutes, and personal help.

Try Penny free for 7 days, with up to 100 minutes. No card required.

All prices in USD. Cancel renewal anytime.

Starter

For owners who want every call answered and every booking captured.

79$~~99$~~/month

Billed yearly · Save 240$ a year

200minutes / month

Around 100 calls

Additional minutes$0.50 / min

Start with Starter

Your everyday receptionist:

Up to 5 intake scenarios — collect the right details for each type of call
Books appointments on your calendar
Direct call transfers to you or a teammate
Texts saved links and details to consenting callers
Email and chat support

Scale — Recommended plan

For businesses that need more tailored intake and smarter call transfers.

159$~~199$~~/month

Billed yearly · Save 480$ a year

500minutes / month

Around 250 calls

Additional minutes$0.40 / min

Choose Scale

Everything in Starter, plus:

Unlimited intake scenarios
Warm transfers — Penny briefs your team before connecting the caller
Waterfall transfers — Penny tries each number until someone picks up
Document uploads — train Penny on your pricing, policies, and services

Professional

For busy businesses that want more minutes and a helping hand.

279$~~349$~~/month

Billed yearly · Save 840$ a year

1,000minutes / month

Around 500 calls

Additional minutes$0.30 / min

Choose Professional

Everything in Scale, plus:

Personal setup session included
Priority support — faster email and chat replies
Our lowest additional-minute rate

Call estimates are based on an average of 2 minutes per call. Minutes renew monthly and do not roll over, including on yearly plans. Usage is measured by the second; additional minutes are billed monthly at your plan’s rate.

Every plan includes

One business, one Penny phone number, and one connected calendar
24/7 answering, including simultaneous calls
English, Spanish and 100+ other languages
Your choice of voice, agent name, and greeting
Pick your area code or forward your existing number
Training from your website, business details, and custom FAQs
Google Calendar appointment booking
Direct call transfers and texts to callers
Your controls for blocked numbers and sales calls
Call summaries, transcripts, and optional recordings
Searchable call inbox and customer history
Email and text notifications for every call

Good questions

What garage door companies ask us.

Straight answers about how Penny handles your calls.

Garage doors

Can Penny book same-day repairs?

Yes, if you keep same-day slots open on your calendar. She only offers times that are free.

Can she tell customers my service call fee?

Yes. Give her your fees and she repeats them accurately. She won’t make up a number.

What if the caller wants to talk to me?

Set your transfer rules and she connects them to you or a teammate. If nobody picks up, she takes the details for a callback.

Does she answer at night and on weekends?

Yes. Penny answers 24/7, holidays included, at no extra cost.

Can she handle calls from builders and property managers?

Yes. You can give her different questions for different kinds of callers, so a builder asking about a new-construction install hears the right ones.