5:30pm
MissedA fence before the puppy comes home
People with a date hire whoever answers. Penny books the estimate and puts the deadline in the summary.
With Penny: Estimate booked, HOA noted
AI receptionist for fence and deck builders: Fence and deck leads that don’t go cold in voicemail.
Most fence and deck jobs start with someone collecting three quotes. Penny answers while you’re setting posts, asks about material, footage and HOA rules, and books the measure-up before they call the next company.
- 7 days free
- No card required
- Cancel anytime
Ringing
- Penny: Cedar and Post, this is Penny. What are you looking to build?
- Caller: A fence around the backyard. We’re bringing home a puppy in five weeks.
- Penny: Do you know what material you’d like, and roughly how many feet?
- Caller: Wood, maybe 150 feet. We’re in an HOA.
- Penny: I can have someone out to measure Tuesday at 3. What’s the address?
- Caller: 88 Linden Way. Tuesday works.
- Penny: You’re booked for Tuesday at 3. I’ve noted the HOA and your deadline.
Estimate booked · Tuesday 3:00
Text to younow
Wood fence, about 150 ft, HOA. 88 Linden Way. Needed within 5 weeks.
The calls you miss
What you miss while you’re setting posts.
8:20am
MissedA deck for summer
Deck season books up early. She fills your consultations through spring, so the schedule is set before the first warm weekend.
With Penny: Consultation booked
6:45pm
MissedThe storm took a section down
A leaning post is a small repair today and a full replacement in a few years. She gets it on the calendar while it’s still small.
With Penny: Repair visit booked
On every call
She asks what you’d ask.
You set the questions once. Penny asks them on every call and texts you the answers, so you call back knowing the job.
- Property address
- Fence or deck, new build or repair
- Material: wood, vinyl, chain link, aluminum, composite
- Roughly how many feet of fence, or how big a deck
- HOA rules or permits they already know about
- Whether the property lines are marked
PennynowEstimate booked
Wood fence, about 150 ft, HOA. Puppy in 5 weeks. Tue, 3pm.
Your time. Yours again.
Setup takes about three minutes.
- 7 days free
- No card required
- Cancel anytime
A little comparison
See how Penny stacks up.
A little more time for you. Without another salary to cover.
| What matters to your business | Answering serviceVariesBy service and usage | PennyFrom $99Billed monthly |
|---|---|---|
| Answers after hours | Yes | Yes |
| Knows your business | No | Yes |
| Books on your calendar | No | Yes |
| Handles simultaneous calls | Yes | Yes |
Pricing
Choose the plan that fits your calls.
Every plan answers calls, books appointments, and keeps you in the loop. Upgrade for advanced transfers, more minutes, and personal help.
Try Penny free for 7 days, with up to 100 minutes. No card required.
All prices in USD. Cancel renewal anytime.
Starter
For owners who want every call answered and every booking captured.
79$99$/month
Billed yearly · Save 240$ a year
200minutes / month
Around 100 calls
Additional minutes$0.50 / min
Your everyday receptionist:
- Up to 5 intake scenarios — collect the right details for each type of call
- Books appointments on your calendar
- Direct call transfers to you or a teammate
- Texts saved links and details to consenting callers
- Email and chat support
Scale — Recommended plan
For businesses that need more tailored intake and smarter call transfers.
159$199$/month
Billed yearly · Save 480$ a year
500minutes / month
Around 250 calls
Additional minutes$0.40 / min
Everything in Starter, plus:
- Unlimited intake scenarios
- Warm transfers — Penny briefs your team before connecting the caller
- Waterfall transfers — Penny tries each number until someone picks up
- Document uploads — train Penny on your pricing, policies, and services
Professional
For busy businesses that want more minutes and a helping hand.
279$349$/month
Billed yearly · Save 840$ a year
1,000minutes / month
Around 500 calls
Additional minutes$0.30 / min
Everything in Scale, plus:
- Personal setup session included
- Priority support — faster email and chat replies
- Our lowest additional-minute rate
Call estimates are based on an average of 2 minutes per call. Minutes renew monthly and do not roll over, including on yearly plans. Usage is measured by the second; additional minutes are billed monthly at your plan’s rate.
Every plan includes
- One business, one Penny phone number, and one connected calendar
- 24/7 answering, including simultaneous calls
- English, Spanish and 100+ other languages
- Your choice of voice, agent name, and greeting
- Pick your area code or forward your existing number
- Training from your website, business details, and custom FAQs
- Google Calendar appointment booking
- Direct call transfers and texts to callers
- Your controls for blocked numbers and sales calls
- Call summaries, transcripts, and optional recordings
- Searchable call inbox and customer history
- Email and text notifications for every call
Good questions
What fence and deck builders ask us.
Straight answers about how Penny handles your calls.
Fencing & decks
Can Penny give a price per foot?
If you have a price per foot or a job minimum, she can share it. Otherwise she books a site visit.
Will she ask about HOA approval?
If you add it to her questions, yes. You decide what she asks on every call.
Can she book estimates on my calendar?
Yes. She checks your connected calendar, offers open times and books the one the caller picks while they’re still on the phone.
Can repair calls get different questions from new builds?
Yes. You can set up different questions for different kinds of calls. The Starter plan includes up to 5 of these intake scenarios, and Scale includes unlimited. Starter is 79$ a month billed yearly.
What if I’m in the middle of a build and a customer needs me?
Set your transfer rules and Penny puts the call through. If you don’t pick up, she takes the details so you can call back.
