4:15pm
MissedGreen pool, party on Saturday
A caller with a date goes with whoever answers. Penny gets the pool type and the gate code and books it before the weekend.
With Penny: Booked for Thursday
AI receptionist for pool service companies: She books the green-pool call before the weekend.
Pool calls come in waves. Everyone wants an opening in the same few weeks, and a green pool before a party has a deadline. Penny answers between your stops and books each one on the right day.
- 7 days free
- No card required
- Cancel anytime
Ringing
- Penny: Bluebay Pool Service, this is Penny. How can I help?
- Caller: Our pool has turned green and we’re having a party on Saturday.
- Penny: We can help with that. Is it in-ground, and chlorine or salt?
- Caller: In-ground, saltwater.
- Penny: I can send someone Thursday at 8. What’s the address and gate code?
- Caller: 12 Shore Drive, code 4417. The dog will be inside.
- Penny: You’re booked for Thursday at 8, two days before the party.
Green-to-clean · Thursday 8:00
Text to younow
In-ground salt pool turned green, party Saturday. 12 Shore Dr, gate 4417.
The calls you miss
Calls that come in between pools.
9:00am
MissedThe spring opening
Openings all land in the same few weeks. She fills your calendar so you’re not returning twenty voicemails on a Friday night.
With Penny: Opening booked for the 14th
12:40pm
MissedA noisy pump
Equipment calls come from your own route customers. She writes down what it’s doing and since when, so you show up with the right parts.
With Penny: Repair visit booked
On every call
She asks what you’d ask.
You set the questions once. Penny asks them on every call and texts you the answers, so you call back knowing the job.
- Address and callback number
- Service wanted: weekly cleaning, opening, closing, repair, green-to-clean
- In-ground or above-ground, chlorine or salt
- Any equipment trouble: pump, filter, heater
- Gate code or access notes
- Dogs in the yard
PennynowGreen-to-clean booked
12 Shore Dr · Salt pool, party Saturday, gate 4417. Thu, 8am.
Your time. Yours again.
Setup takes about three minutes.
- 7 days free
- No card required
- Cancel anytime
A little comparison
See how Penny stacks up.
A little more time for you. Without another salary to cover.
| What matters to your business | Answering serviceVariesBy service and usage | PennyFrom $99Billed monthly |
|---|---|---|
| Answers after hours | Yes | Yes |
| Knows your business | No | Yes |
| Books on your calendar | No | Yes |
| Handles simultaneous calls | Yes | Yes |
Pricing
Choose the plan that fits your calls.
Every plan answers calls, books appointments, and keeps you in the loop. Upgrade for advanced transfers, more minutes, and personal help.
Try Penny free for 7 days, with up to 100 minutes. No card required.
All prices in USD. Cancel renewal anytime.
Starter
For owners who want every call answered and every booking captured.
79$99$/month
Billed yearly · Save 240$ a year
200minutes / month
Around 100 calls
Additional minutes$0.50 / min
Your everyday receptionist:
- Up to 5 intake scenarios — collect the right details for each type of call
- Books appointments on your calendar
- Direct call transfers to you or a teammate
- Texts saved links and details to consenting callers
- Email and chat support
Scale — Recommended plan
For businesses that need more tailored intake and smarter call transfers.
159$199$/month
Billed yearly · Save 480$ a year
500minutes / month
Around 250 calls
Additional minutes$0.40 / min
Everything in Starter, plus:
- Unlimited intake scenarios
- Warm transfers — Penny briefs your team before connecting the caller
- Waterfall transfers — Penny tries each number until someone picks up
- Document uploads — train Penny on your pricing, policies, and services
Professional
For busy businesses that want more minutes and a helping hand.
279$349$/month
Billed yearly · Save 840$ a year
1,000minutes / month
Around 500 calls
Additional minutes$0.30 / min
Everything in Scale, plus:
- Personal setup session included
- Priority support — faster email and chat replies
- Our lowest additional-minute rate
Call estimates are based on an average of 2 minutes per call. Minutes renew monthly and do not roll over, including on yearly plans. Usage is measured by the second; additional minutes are billed monthly at your plan’s rate.
Every plan includes
- One business, one Penny phone number, and one connected calendar
- 24/7 answering, including simultaneous calls
- English, Spanish and 100+ other languages
- Your choice of voice, agent name, and greeting
- Pick your area code or forward your existing number
- Training from your website, business details, and custom FAQs
- Google Calendar appointment booking
- Direct call transfers and texts to callers
- Your controls for blocked numbers and sales calls
- Call summaries, transcripts, and optional recordings
- Searchable call inbox and customer history
- Email and text notifications for every call
Good questions
What pool service companies ask us.
Straight answers about how Penny handles your calls.
Pool service
Can Penny quote my weekly service rates?
Yes, once you add them. If the price depends on pool size or condition, she books a visit instead.
Can she keep up with the spring rush?
She answers several calls at once, so a busy week doesn’t mean missed calls.
Will she know my route days?
She books into your connected calendar and only offers free times. Block out your route days and she works around them.
Can my existing customers call her too?
Yes. She takes their message, and you get a summary by text and email. Their past calls stay in your searchable call inbox.
Can she take calls in Spanish?
Yes. Penny switches to Spanish, or one of more than 100 other languages, when the caller does.
