Penny vs Rosie: Booking and transfers for 99$, not 149$.
Both answer around the clock in your business name. On Rosie’s 49$ plan, a caller who wants an appointment gets a link by text. Booking during the call and live transfers start at 149$. Penny does both on Starter.
- 7 days free
- No card required
- Cancel anytime
What you’d pay each month
Penny Starter
99$
Rosie Scale
149$
| Penny | Rosie | |
|---|---|---|
| Books the job on the call | Every plan | Scale and up |
| Live transfers to you | Every plan | Scale and up |
| Going over your minutes | 0.50$ a minute | Moves you up a plan |
Monthly billing, at about two minutes a call. Penny is 79$ a month billed yearly.
Where Penny pulls ahead
What Rosie saves for 149$, Penny puts in Starter.
The caller hangs up with a time, not a link.
Penny checks your calendar and books the job while the caller is still on the line, on every plan. Rosie’s 49$ plan texts a booking link instead, so the booking waits until the caller gets around to it.
Urgent calls reach you from day one.
Write a rule, like an active leak or no heat in January, and Penny puts that caller straight through to you or a teammate. On Rosie, live and warm transfers start with the Scale plan.
A busy month costs minutes, not a new plan.
Go past your minutes on Penny and you pay for the extra ones, 0.50$ each on Starter. Rosie’s terms say going over moves you to a higher plan, so minute 251 on the 49$ plan puts you on the 149$ one.
Side by side
Penny and Rosie, line by line.
Where both do the job, we say so. Prices are monthly, in USD, as published on October 7, 2026.
| What matters to your business | Rosie49$Per month, 250 minutes | PennyFrom $99Billed monthly |
|---|---|---|
| Answers 24/7 in your business name | Yes | Yes |
| Takes several calls at once | Yes | Yes |
| Summary and transcript of every call | Yes | Yes |
| First plan | 49$ a month, 250 minutes | 99$ a month, 200 minutes |
| Books the job during the call | From 149$. The 49$ plan texts a link | Every plan |
| Puts callers through to you | From 149$ | Every plan |
| Warm transfers, with a briefing first | From 149$ | From 199$ |
| Texts the caller during the call | From 149$ | Every plan |
| Intake scenarios on the first plan | 2 | Up to 5 |
| When you go over your minutes | Upgraded to a higher plan | Extra minutes at your plan’s rate |
| 1,000 minutes a month | 149$ | 349$ |
| Languages | English and Spanish | English, Spanish and 100+ more |
| On your phone | iPhone and Android apps | Any browser, plus a text or email after each call |
| Zapier and a website chat box | Yes | No |
| Free trial | 7 days | 7 days, 100 minutes, no card |
Sources: Rosie pricing, Rosie terms. Checked October 7, 2026.
Run the numbers
What you’d pay each month.
Pick how many calls you get. For Rosie we use Scale, its first plan that books on the call and transfers.
PennyStarter
99$
RosieScale
149$
Penny is 50$ a month cheaper. Billed yearly, Penny is 79$ a month.
Assumes calls average 2 minutes, the same estimate Penny’s plans use. Includes extra-minute charges where a plan runs over. Rosie prices from their pricing page, checked October 7, 2026.
Which one fits
An honest answer.
Pick Penny if
- You want jobs booked and urgent calls put through without paying 149$ a month.
- Your call volume swings with the season, and you’d rather pay for extra minutes than get moved up a plan.
- You need more than two kinds of intake, like emergency callouts, quote requests and jobs in progress.
- Some of your customers speak a language other than English or Spanish.
Pick Rosie if
- You want a native app on your phone. Penny runs in the browser and texts or emails you after each call.
- You run your office through Zapier, or you want a chat box on your website.
- You use more than about 300 minutes a month and need booking. Rosie’s Scale plan includes 1,000 minutes for 149$.
Switching from Rosie
Try her before you cancel anything.
- 1
Start a trial
Try Penny free for 7 days, with up to 100 minutes. No card required.
- 2
Show her your business
Paste your website or your Google or Yelp listing. Penny reads your services, hours and service area, and you fix anything she got wrong.
- 3
Test her on your Penny number
Call it yourself and ask what your customers ask. Read the transcripts. Rosie keeps answering your real calls in the meantime.
- 4
Move your forwarding
When she handles calls the way you would, point your missed-call forwarding at Penny and cancel Rosie. Your business number stays the same.
Good questions
Penny vs Rosie, answered.
What owners ask when they’re choosing between Penny and Rosie.
Penny vs Rosie
Is Penny cheaper than Rosie?
It depends on what you need from the call. For messages and a booking link, Rosie’s 49$ plan costs less than Penny’s Starter. For calendar booking and live transfers, Rosie starts at 149$ a month and Penny at 99$, or 79$ billed yearly. Past about 300 minutes a month, Rosie’s Scale plan is the cheaper one.
Can I switch from Rosie and keep my number?
Yes. Your business number doesn’t move. You point your missed-call forwarding at Penny instead of Rosie.
What happens when I go over my minutes?
Penny bills the extra minutes at your plan’s rate, 0.50$ each on Starter, measured to the second. Rosie’s terms say going over upgrades you to a higher plan.
Does Penny have an app like Rosie?
Not a native one. Penny works in any browser, on your phone or your computer, and sends you a text or an email after every call.
Can I try Penny while I still have Rosie?
Yes. Try Penny free for 7 days, with up to 100 minutes. No card required. Call your Penny number yourself, read the transcripts, and only move your forwarding when you’re happy.